How the Feedback Portal works

What this portal is for, what belongs here, and where everything else goes.

M
Written By M. Ibrahim (Admin)Last updated 10 days ago

What this portal is for

This portal is where PatchMon's future gets decided. Here you can:

  • Browse what other people have asked for
  • Vote on what matters to you
  • Post ideas that are missing

Where things go

What you have

Where it goes

A bug or crash

GitHub Issues, using the Bug Report template

A feature idea

This portal

A question or how-to

GitHub Discussions

A documentation fix

A pull request on GitHub

A security vulnerability

Private advisory or support@patchmon.net

General chat

Discord

What shipped recently

Changelog

Bugs stay on GitHub for a practical reason. They are closed by the pull request that fixes them, and that only works against a live GitHub issue.

Bug Report is the only issue template, so anything else you pick from the "New issue" screen points you to the right place before you start writing.

The two boards

  1. Feature Requests. Every idea from the community. Anyone can post, anyone can vote.
  2. Dev Engineering. Work we have committed to ourselves, including the stability programme. You can view and vote here, but you cannot post.

The three roadmaps

  1. Product Features. Accepted community requests.
  2. Stability. Reliability and defect work.
  3. Documentation. Documentation improvements.

A request appears on a roadmap only after we accept it. Before that it is still fully public and votable on the Feedback board. It simply is not sitting in a roadmap lane claiming we are building it.

This portal and GitHub are not connected

Requests here and issues on GitHub are linked by hand, not by an integration. When a request is accepted, a maintainer opens the GitHub issue and comments the link back here.

That matters for one thing in particular: comments do not sync. Comments left here are read by the team, but they do not reach the GitHub issue, and comments there do not appear here. For engineering detail, follow the linked issue.

Enterprise customers

Sign in to see your organisation's own boards. Requests raised there are handled by our support team.

The full contributor guide, including commit conventions and the AI disclosure requirement, is in CONTRIBUTING.md.

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